Remote Hearings: Best Practices for Virtual Representation
A practical session focused on effective advocacy in video and phone hearings. This webinar covers SSA’s remote hearing procedures, client preparation techniques, technology troubleshooting, and contingency planning to ensure smooth and professional virtual representation.

Objectives:

• Understand SSA’s video/phone hearing formats and procedural expectations.

• Prepare clients effectively, including coaching, setting expectations, and reducing anxiety.

• Troubleshoot technology, adapt on the fly, and implement contingency plans.

Presented by: Trixy Lora, Crystal Sivert and Priscilla Salazar

Zoom login information sent the morning of the event.